PAX RACING Cobra 50cc AMA Stock Package
ORDERS
HOW CAN I CONTACT PAX RACING ABOUT MY ORDER?
Send us a detailed email to PAXRACING@AOL.COM
OR GIVE US A CALL AT (661) 480-7813
We respond MonDAY-FriDAY!
WHERE'S MY ORDER CONFIRMATION EMAIL?
CHECK YOUR INBOX, EMAILS ARE SENT AUTOMATICALLY
DOUBLE CHECK YOUR SPAM FOLDER
STILL HAVING ISSUES? CONTACT US
SHIPPING
SHIPPING DELAYS/ISSUES
PAX RACING IS NOT LIABLE FOR LOST OR STOLEN PACKAGES.
ONCE IT LEAVES OUR SHOP WITH A SHIPPING CARRIER, THERE IS LITTLE WE CAN DO.
PLEASE CONTACT THE SHIPPING CARRIER FIRST BEFORE REACHING OUT TO US-- OR CHECK WITH YOUR NEIGHBORS, MAYBE THEY GOT IT INSTEAD!
WHEN WILL MY ORDER SHIP?
ORDERS TYPICALLY SHIP SAME DAY MONDAY-FRIDAY IF PLACED BEFORE 2 P.M. PST.
*THIS IS NOT A GUARANTEE*
INTERNATIONAL ORDERS
DEPENDING WHERE YOU LIVE, YOU MAY BE SUBJECT TO DUTIES & FEES.
Unfortunately, we do not have control over these charges, as customs policies and import duties differ from country to country. Any customs or import duties are charged at the time of the import at the destination country. These charges must be paid by the recipient, as we do not take responsibility for these costs and do not offer compensation to cover any of these charges.
If for any reason we receive your order due to not paying duties, we will not reach out to resend. If you are still wanting to receive your order, the customer must reach out within ONE week and is responsible for costs of reshipping.
PICK UP/WILL CALL
If you are local and would like to pick up your order and avoid shipping cost, we totally get it and would love to help you.
After one week of placing your order for pick up and it's still in our possession, you will have to call to arrange pick up for the parts.
RETURN POLICY
PAX RACING RETURN POLICY
We apologize in advance if you face an issue with your order or product!
In order for us to keep up with all customers and inventory, if an order is processed, it must be cancelled immediately to avoid a restocking fee before it ships out.
If an order has shipped out, you must notify us via a call or email within 7 days of receiving your order for the return to be valid.
There will be a 20% restocking fee. Items must be unused and in original packaging.
Please include your name, phone number and reason for return in the package, so we can contact you if we have any questions.
Ship your return to:
PAX Racing
241 Westlake Dr
Palmdale, CA 93551
OTHER
pax racing rights
We retain the authority to decline service and business from customers without explanation. While we trust this will not be necessary, we will enforce this right if required. We may refund your entire purchase or suspend your account if necessary.